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Instantly Answer Constituents Census Questions In Language

Over 10,000 questions mapped to verified, up-to-date Census information.
Available to answer questions 24/7 via text or as an easy to install web chatbot.
Weekly reporting on user demographics, usage and types of questions asked.
Respondents can ask questions and receive answers in English, Spanish, Chinese, Vietnamese & Russian.
Text Messages are the #1 Follow-Up Method Preferred by Hard-to-Reach
- Census Barriers Attitudes Motivations Study, Census Bureau 2019

How it Works

  • Invite your constituents to text in their questions via any text-capable device or chat in questions through an installed webchat on your website
  • Questions are answered automatically, in-language, and respondents are asked if they'd like reminders
  • Reports are generated on a weekly basis to help guide your Census outreach efforts

Get Started Today

$9,995

  • For cities with populations up to 200,000
  • Access to HelpDesk's text messaging and webchat features
  • Personalized startword for your city
  • Customized chatbot with your city's welcome message & logo
  • Question & Answers in the available languages of your choice
  • Regular reporting on demographic and user behavior
  • Up-to-date Census information to enable your team & constituents
  • Access to training and webinars to support your outreach efforts
Help your city achieve a complete count in the 2020 Census with the HelpDesk for Cities. Complete the form below to get started.
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About

CommunityConnect Labs is a nonprofit based in Redwood, CA, focused on helping connect low-income, minority and underserved populations with public services through mobile messaging.

Contact

Have questions or want to learn more? Contact us at info@censusoutreach.org.