2020 Census HelpDesk for Cities

Your constituents have questions. Help them get answers.

Get Started Today

Built for cities with populations from 200,000 to 700,000, the HelpDesk can be quickly implemented to help answer constituents' questions and reduce city administrators' Census workload.
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Please complete the form below to get started.

Next
Thank you! 
Our team will be in touch with you over email with next steps. In the meantime, we invite you to get some information and inspiration on how to help your community achieve a complete count on our blog.
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Instantly Answer Constituents' Census Questions In Language

Over 10,000 questions mapped to verified, up-to-date Census information.
Available to answer questions 24/7 via text or as an easy to install web chatbot.
Regular reporting on usage and types of questions asked.
Respondents can ask questions and receive answers in English, Spanish, Chinese, Vietnamese & Russian.
Text Messages are the #1 Follow-Up Method Preferred by Hard-to-Reach
- Census Barriers Attitudes Motivations Study, Census Bureau 2019

How it Works

  • Invite your constituents to text in their questions via any text-capable device or chat in questions through an installed webchat on your website
  • Questions are answered automatically, in-language, and respondents are asked if they'd like reminders
  • Reports are generated on a regular basis to help guide your Census outreach efforts

Get Started Today

$44,995

  • For cities with populations from 200,000 to 700,000
  • Access to HelpDesk's text messaging and webchat features
  • Personalized startword for your city
  • Customized chatbot with your city's welcome message & logo
  • Questions & Answers available in multiple languages
  • Regular reporting on usage and questions asked
  • Up-to-date Census information to enable your team & constituents
  • Access to training and webinars to support your outreach efforts
Help Your City Achieve a Complete Count in the 2020 Census!
‍
Please complete the form below to get started.
Next
Thank you! 
Our team will be in touch with you over email with next steps. In the meantime, we invite you to get some information and inspiration on how to help your community achieve a complete count on our blog.
Oops! Something went wrong while submitting the form.

About

CommunityConnect Labs is a nonprofit based in Redwood City, CA, focused on helping connect low-income, minority and underserved populations with public services through mobile messaging.

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Have questions or want to learn more? Contact Us